Delivery and Returns

UK delivery charges

£1.90 per order and free for orders over £30.

There is free delivery orders over £30.

Small items will be sent by Royal Mail and all other items will be sent with My Hermes.

Please allow 3-5 working days for orders to be dispatched and up to 5 working days for delivery after you have received your order despatched email.

If would like your order to be sent via Special Delivery, courier or via any other method, please do let us know and we can arrange this and advise you of the additional cost.

International delivery charges

Europe £7.50

Rest of the world £12.50

For international orders, if the difference between the amount paid and the actual cost of shipping is more than £2.00 we will refund you the difference via PayPal.

Returns

acorn & will will refund any product within 14 days of purchase. All returned products must be in the same condition as when purchased and in the original pacakaging. Please request proof of posting as acorn & will cannot be held responsible for anything that gets lost of damaged in transit.

Please note that we are unable to reimburse any postage costs unless the item is faulty.

If an item you have received is damaged, please contact us within 48 hours of delivery to arrange for a replacement to be sent.

We are not able to refund or exchange earrings unless faulty.

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